- Visa, MasterCard, American Express and Discover
- NC residents must provide Tax Exempt Certificate or pay current state sales tax to their final order price
- Please make Checks to: My Tech Distributors
- All Checks must clear our bank before orders are shipped
- Mail Payments to:
My Tech Distributors
10101 Division Dr.
Raleigh, NC 27603
- Phone System and Equipment: We ship same day (on orders placed before 4:30PM EST) or within 24 hours Monday - Friday, after payment is received, and cleared
- Shipping upgrades are available for additional fees; please call 984-664-4000 first
- Please call for shipping rates to: Alaska, Hawaii, Canada
- We ONLY ship these items to: continental US, Alaska, Hawaii, Canada
30-Day Advance Replacement Policy
- 30-Day Advance Replacement on defective parts from your purchase date
- Your credit card will be charged for all replacement parts not returned within 30-days, no exceptions
- Free UPS ground shipping to you unless you paid for upgraded shipping at time of purchase (applies to continental US only)
- Free UPS ground return shipping (return UPS tag label will be in with the new replacement part) (applies to continental US only)
- Customer is responsible for any shipping upgrade costs over policy described above
- All claims for any shipping damage is the customer's responsibility
- Cordless phones Advance Replacement includes only out of box failure on their batteries
- Our 100% Satisfaction Guarantee Return Policy Covers you for 14-days from your purchase
- If you're unhappy with your new Phone System, our service, or for any reason, we will take it back, no questions asked.
- All we ask is that all products are returned in new condition, in the original packaging, boxes, with all literature, manuals, CD's, hardware, mounting brackets, cables, and accessories
- All returns Not as Described Above will be assessed and return fees will be determined on the condition of damage or for missing parts (Minimum 15% Restock Fee)
- Customer is responsible for all shipping and ship costs.
- Shipping insurance must be purchased to cover the invoice value
- All claims for any shipping damage is the customers responsibility
- All license purchases are final, and are non-refundable
NEC & Our Return Policy on Cordless Phones
- Cordless Batteries are not covered under warranty
- No returns of any kind after 30-days
- Advanced replacement is for 30-day only
My Tech Distributors and NEC will only accept returns on one (1) opened Cordless Phone per invoice, and no returns of any unopened Cordless Phone after 30-days.