This Tech Tip demonstrates how to record an Auto Attendant Greeting using a multiline telephone set on an NEC DSX. While you have the option of importing greetings using the DSX System Administrator, some customers may want to record their own greetings or announcements using their own phone.
Continue reading “Recording Auto Attendant Greetings Using a DSX Phone”NEC DSX
Installing NEC DSX System Administrator 3 on a Windows 8 PC
This Tech Tip demonstrates how to avoid installation issues by disabling a driver signature enforcement on any Windows 8 or Windows 8.1 Operating System.
Continue reading “Installing NEC DSX System Administrator 3 on a Windows 8 PC”DSX T1 DID Direct Inward Dialing for a Single Station
This Tech Tip demonstrates how to program DSX T1 DID translation tables to ring a station directly.
DSX IntraMail Professional Call Center Queuing Application
This Tech Tip is for companies with high call volume that need to line up callers in a queue for longer than 20 seconds. We will show you how to use 3 department UCD groups for ringing, 3 routing mailboxes for hold message mailboxes, and 1 ring group mailbox to take messages.
IntraMail Holiday Emergency Auto Attendant Override Greetings v3.0
This Tech Tip demonstrates how to record IntraMail override mailbox greetings from both inside and outside the office on a DSX running version 3.0 and up.
Continue reading “IntraMail Holiday Emergency Auto Attendant Override Greetings v3.0”IntraMail Holiday Emergency Auto Attendant Override Greetings v1 & v2
This Tech Tip demonstrates how to record IntraMail override mailbox greetings from both inside and outside the office on a DSX running versions 1.0 through 2.25
Continue reading “IntraMail Holiday Emergency Auto Attendant Override Greetings v1 & v2”How to Add or Change Cell Phone Notifications From a DSX Phone
This Tech Tip demonstrates how to add or change cell phone notifications of either your own station or a department group, using an NEC DSX phone.
Continue reading “How to Add or Change Cell Phone Notifications From a DSX Phone”How to Program SMDR on a DSX 40, 80 & 160
This Tech Tip demonstrates how to program Baud Rate, the SMDR Port, and SMDR Headers in all versions of the DSX System Administrator.
Continue reading “How to Program SMDR on a DSX 40, 80 & 160”NEC DSX IntraMail Auto Attendant: Day, Night & Weekends
This Tech Tip demonstrates how to build a basic Day, Night, and Weekends IntraMail Auto-Attendant.
Continue reading “NEC DSX IntraMail Auto Attendant: Day, Night & Weekends”DSX IntraMail Ring all Phones and Overflow to an Outside Cell Phone
This Tech Tip demonstrates how to program the NEC DSX phone system to overflow calls to an off-premise number. This is good for emergency situations when a user cannot miss a call.
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